Effective recruitment and selection is critical in attracting talented staff and linking the right individual to the perfect role.

The costs of getting it wrong are often hidden but research has shown them to be very significant for any organisation.

Now that organisations are engaged in promoting and developing more effective leadership at all management levels, development is less fashionable.

Management however is as important in today’s world as ever it has been, and it is the vital glue that links organisational purpose with staff needs.